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Shipping Terms

The time for delivery of the order is divided into two parts:


The processing time: order verification, tailoring, quality, inspection and packaging. All orders are usually forwarded to our manufacturer for dispatch within 72 hours after the order has been placed and payment has been received.


Shipping Time: This refers to the time it takes to ship the items from our warehouse to the destination.


USA and Canada

Standard secured shipping with insurance takes 2-4 weeks (IF YOUR item is in stock).


AUSTRALIA and New Zealand

Standard secured shipping and insurance takes 2-4 weeks (IF YOUR ITEM IS IN STOCK)


UK & EUROPE

Secured Standard Shipping & Insurance takes 2-4 weeks for delivery (IF YOUR ITEM IS IN STOCK)


Other countries

Secured Standard Shipping & Insurance takes 2-5 weeks for delivery (IF YOUR ITEM IS IN STOCK)


Insured Shipping: If an item is lost during delivery or arrives damaged, we will send you a replacement item at no additional cost, provided sufficient proof is provided.


Insured priority shipping: Your delivery is at the top of our daily order list, which we send to our manufacturers. Depending on the volume of orders we receive, the waiting time can be similar/equal to the standard shipping time. Your item is also insured.


**Some products may be shipped separately and arrive at different times as we stock them in different locations. **


Tracking numbers often take a few days to a week to update and display correct tracking information. Please use a third party website like https://17track.net to track your order.


Note that shipping for some countries may take longer than estimated.


Depending on the volume of orders we receive, delivery may take longer than usual. Rest assured that we are working hard to get everything out as soon as possible. We know that waiting longer than expected for your order can be frustrating, but we definitely don't want to sacrifice the quality of our products. Thank you for your understanding.


request for changes

If you would like to make changes to your order, please email us at support@plawltd.com within 24 hours of placing your order and we will be happy to make the requested changes. If your order has already been shipped, unfortunately we can no longer change it. Please ensure you have selected the correct size and color to avoid disappointment.